Xafax Privacy Statement

In this privacy policy you can read how Xafax handles your personal data when you use EasyAccountPlus. We value your privacy. We handle and secure your personal data with the utmost care.

About EasyAccountPlus

EasyAccountPlus is a total solution for managing, paying and registering facilities in the library. EasyAccountPlus was developed by Xafax Nederland B.V., established in Alkmaar, Chamber of Commerce trade register in Alkmaar, number 37045454. We can be reached via info@xafax.nl.

Personal data

Xafax Nederland considers the careful use of personal data to be of great importance. In this statement you can read which data we collect, what we do with it and where you can go with any questions, comments and complaints.

We collect the following data:

• Your borrower or voucher number.
• Data that is recorded when you use our services, such as transaction data, workstations use.
• Information about your usage

We only use your data for the following purposes:

• To provide our services and communicate with you about those services
• To activate and maintain your account
• For statistical research
• To inform you appropriately and specifically and to make offers
• To provide information and respond to your inquiries

Data exchange with third parties

We use third party services. They receive from Xafax Nederland only those data that are necessary for the performance of their services. We conclude agreements in which we require that they only process your personal data on our instructions and that they adequately secure your personal data.

When you are logged in, another provider can make you personal offers. Other providers also receive statistics from users, which are disconnected from name, e-mail address and/or telephone number.

We may be required to share your information by law, court order, or direction from a supervisory body or government agency.

Security and retention period

We ensure that your personal data is adequately secured so that your data is protected against unauthorized use, unauthorized access, alteration and unlawful destruction. We will retain your personal data for as long as necessary for the purposes indicated above or as long as required by law.

Inspection, correction and deletion

You have the right to inspect, correct and delete your data. We only store the borrower number, e-mail address and the associated transactions in our database. You can also email a specified request to info@xafax.nl.

In principle, we will respond to a request for inspection or correction within four weeks. In the event of a request for deletion, we will delete the relevant personal data as soon as possible, unless and insofar as the law obliges us to keep that personal data or there are (other) urgent reasons that oppose deletion.

Amendments

Xafax Nederland can change this privacy policy. We therefore recommend that you read this privacy policy regularly to stay informed of any changes. This privacy policy was last changed on 26-04-2023.

The use of cookies

*.easyaccountplus.nl, *.easyaccountplus.be or *.easyaccountplus.com uses cookies. A cookie is a small file that is sent along with pages from this website and stored by your browser on the hard drive of your computer, mobile phone, smartwatch or tablet. The information stored therein can be sent back to our servers on a subsequent visit.
The use of cookies is of great importance for the smooth running of our website, but also cookies of which you do not immediately see the effect are very important. Thanks to the (anonymous) input from visitors, we can improve the use of the website and make it more user-friendly.

Permission for the use of cookies

No permission is required for the cookies we use.

The type of cookies and their objectives

We use the following types of cookies:

• Functional cookies:  these allow us to operate the website better and they make our website more user-friendly for the visitor.

Your rights with regard to your data

You have the right to inspect, rectify, limit and delete personal data. You also have the right to object to the processing of personal data and the right to data portability. You can exercise these rights by sending an e-mail to info@xafax.nl
To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, we ask you to send a copy of the cookie in question. You can find this in the settings of your browser.

Blocking and deleting cookies.

At any time you can easily block cookies yourself or delete them via your browser. You can also set your internet browser so that you receive a message when a cookie is placed. You can also indicate that certain cookies may not be placed. View the help function of your browser for this option. If you delete the cookies in your browser, this may have consequences for the pleasant use of this website.

If you don't want any cookies, we cannot guarantee that our website still works well. Some functions of the site may be lost or you may not be able to visit the website at all. In addition, refusing cookies does not mean that you will no longer see advertisements at all. The advertisements are then no longer tailored to your interests and can therefore be repeated more often.

How you can adjust your settings differs per browser. Please refer to the help function of your browsing or click on one of the links below to go directly to the manual of your browser.

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en
Internet Explorer: https://support.microsoft.com/en-gb/kb/278835
Safari on smart phone: https://support.apple.com/en-en/HT201265
Safari on MAC: https://support.apple.com/nl-gb/guide/safari/sfri11471/mac

New developments and unforseen cookies

The text of our website can be adjusted at any time due to continuous developments. This also applies to our cookie statement. Therefore, please read this statement regularly to stay informed of any changes. In blog articles, use can be made of content that is hosted on other sites and made accessible by *.easyaccountplus.nl, *.easyaccountplus.be or easyaccountplus.com by means of certain codes (embedded content), as with YouTube videos for example. These codes often use cookies. However, we have no control over what these third parties do with their cookies.

It is also possible that cookies are placed via our websites by others, of which we are not always aware. Do you encounter unforeseen cookies on our website that you cannot find in our overview? Please contact info@xafax.nl. You can also contact the third party directly and ask which cookies they placed, what the reason is, what the lifespan of the cookie is and how they have guaranteed your privacy.

Concluding remarks

We will have to adjust these statements from time to time, for example when we adjust our website or change the rules regarding cookies. You can consult this webpage for the latest version.
If you have any questions or comments, please contact info@xafax.nl
25 april 2023